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Conflict management
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Conflicts are necessary and an inevitable part of any team. If two people always think alike then there would be no room for innovation and creative solutions in the organization. However, conflict if not managed properly can affect the interpersonal relationships, organization culture, employee turnover and the overall productivity of the organization.

Conflict management is a one day action packed workshop, designed for participants to probe into their conflict management style with respect to their personality. It delves into behavioural and emotional patterns and help to transform them, to manage conflicts effectively. The training is backed with interactive games and real situational roleplays to reinforce their learning.

Learning Outcomes

  • Assess you own communication style in conflicts
  • Identify the situations that cause the conflicts
  • Look for win-win situations that can improve the relationships
  • Develop empathy before plunging into the argument
  • Learn collaborative strategies to resolve or avoid conflicts
  • Learn to respond rather than react in conflicting situations

Who should attend

Junior level executive
Mid level Professionals
Senior Professionals

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